Last Updated: 12 September 2025
Welcome to MoreIdeas Business Hub ("we," "us," "our"). We are committed to protecting the privacy and security of the personal data we collect. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, https://www.moreideashub.ae, use our services, or otherwise interact with us.
This policy has been prepared in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other relevant regulations.
MoreIdeas Business Hub Office 418-422, Sultan Business Center, Dubai, UAE enquiry@moreideashb.ae +971 4 886 4181
We may collect and process the following categories of personal data:
We do not typically collect "Special Categories of Personal Data" (e.g., race, ethnic origin, political opinions, religious beliefs, criminal records) unless required for specific services like visa processing, and only with your explicit consent or as required by law.
We use different methods to collect data from and about you, including:
You may give us your Identity, Contact, and Financial Data by filling in forms on our website (e.g., contact us, book a tour, sign up for a newsletter) or by corresponding with us by phone, email, or otherwise.
As you interact with our website, we will automatically collect Technical Data about your equipment and browsing actions. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy (Section 9) for further details.
We may receive personal data about you from various third parties and public sources, such as government authorities (e.g., company registries) or analytics providers like Google.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
| Purpose/Activity | Type of Data | Lawful Basis for Processing under PDPL |
|---|---|---|
| To register you as a new client | Identity, Contact | Performance of a contract with you |
| To process and deliver your services including managing payments, fees, and charges | Identity, Contact, Financial, Transaction | Performance of a contract with you |
| To manage our relationship with you (e.g., notifying you about changes to our terms or privacy policy) | Identity, Contact, Marketing & Communications | Performance of a contract; Necessary to comply with a legal obligation |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) | Identity, Contact, Technical | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) |
| To deliver relevant website content and advertisements to you and measure the effectiveness of the advertising we serve | Identity, Contact, Usage, Marketing & Communications, Technical | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences | Technical, Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business) |
| To comply with legal or regulatory obligations, such as KYC (Know Your Customer) and AML (Anti-Money Laundering) checks | Identity, Contact, Financial | Necessary to comply with a legal obligation |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
We may share your personal data with the parties set out below for the purposes detailed in the table above:
Other companies in our group acting as joint controllers or processors.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, and contractors who have a business need to know.
We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. This is typically for a period of up to six (6) years after you cease being a client for tax and corporate law purposes.
Under the UAE PDPL, you have the right to:
To exercise any of these rights, please contact us using the details provided in Section 13.
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We keep our privacy policy under regular review. Any changes will be posted on this page, and where appropriate, notified to you by email.
If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise any of your legal rights, please contact us: